Just because you bought something and never picked it up it isn’t the stores fault. If you buy a perpetual license to digital code then never download it then cry when the store stops providing the source or updating it sounds like a you problem. Now a SaaS thing is weird. Like what do i do when I own a license for Helldivers 2 and the service turns off. That is like paying a person a lump sum for a service like trash but it is one person and you expect it to last at least 50 years since that person is young and they die next week. Now you are out the money and the service expecting the service would never end

Terminal inputs seems like coding. Back in the day you can mess with everything by coding. Having to spend time on forums and searching Google to fix problems that are Terminal inputs only is not something people want to do and what people are passionate about a thing or it is their hobby do.

Most people use what is in front of them, works, and what they are use too. I don’t have time to fix the wifi issue on my 10 year old linux laptop I just plugged it in. Other option is to reinstall windows every 6 months