The promise of AI, for corporations and investors, is that companies can increase profits and productivity by slashing their reliance upon a skilled human workforce. But as this story and many others show, AI is just today’s buzzword for “outsourcing,” and it comes with the same problems that have plagued outsourced companies and workforces for decades.
This article is severely misleading. AI is a buzzword – but mostly for chatbots. Bots. You can prove this easily: observe that chatbots such as ChatGPT type much faster than a human possibly could.
Much of the training and validation of AI requires outsourcing. Companies which just mindlessly slap an LLM into their product somewhere aren’t usually outsourcing.
Don’t be misled. When your CEO brings up integrating AI into your product, s/he isn’t secretly talking about outsourcing.